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Frequently Asked Questions

What is a skin transformation journey?

 

It is the skin health journey that you embark on when setting out to change and improve the appearance of your skin. This includes treating skin conditions such as acne, acne scarring, rosacea, pigmentation and other inflammatory skin conditions.

How quickly will I see results on my skin?

You will experience results immediately after receiving a skin treatment, however the most profound and noticeable results will peak somewhere between the 3 - 6 month mark. All skin conditions vary and so do your unique circumstances. Some will be happy with the results they achieve in 6 weeks and others may need to persist for as long as 18 months.

How do you achieve these results for my skin?

With a combination of Corneotherapeutic skin treatments and prescribed home care. All skin clients will be required to follow an individualised treatment plan that includes both in clinic treatments and a simple daily skin care regime. Some clients will also require external help from other health allied health professionals.

What skin care do you recommend?

We exclusively stock and recommend Dermaviduals skin care as it is a modular product system, meaning that we can freshly prepare skin cleansers, serums, moisturisers and masks that are uniquely customised to your skin concerns. This allows us to prescribe skin care that is devoid of unnecessary ingredients and is customised to exactly what your skin is needing. To learn more about Dermaviduals click here.

What is a Corneotherapist?

It is someone who practices the remedial skin treatment methodology of Corneotherapy. Corneotherapists are generally skin treatment practitioners or medical estheticians, however Corneotherapy is also practiced by some dermatologists. For more information on the topic of Corneotherapy click here.

 

Can I claim private health insurance rebates with your Remedial Massage services?

Yes you can. We provide you with an invoice that you can use to claim your private health insurance rebates directly through your agency. All insurance agencies differ and we encourage you to speak directly with your agency for specific instruction regarding this. Most are excellent these days and offer simple online services for claiming your rebate.

A massage therapist that has undergone specialist training in the area of myotherapy and is qualified to manually manipulate the soft tissues of the body including the muscles, fascia, tendons and ligaments. For more information regarding Remedial Massage click here.

How do I book an appointment or get in touch?

You are welcome to book your appointment online through our website or alternatively you can contact us via our phone number or email address. Our booking software is very easy to navigate and we encourage all of our clients to utilize this service. Otherwise you are most welcome to contact us via phone or email and we will get back to you within 24 - 48 hours.

Can I purchase a gift voucher?

You absolutely can and we think that it is beautiful to give someone the gift of wellness. To purchase a gift voucher you can either book a time to visit us in clinic by using our online booking system and selecting the 'buy a gift voucher' appointment slot or alternatively you can contact us via phone or email.

How do you accept payments for products and services?

We provide Eftpos facilities in clinic as our preferred method of payment, however we also accept, ZipPay, ZipMoney, PayPal and Afterpay.